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# Lakeland Communications

Keeping our communities in touch since 1908!

## Sitemaps

- [XML Sitemap](https://www.lakeland.ws/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [RTFC Board Elects 2023 Officers](https://www.lakeland.ws/rtfc-board-elects-2023-officers/) - At its March 1, 2023 meeting in RTFC headquarters in Dulles, Virginia, the RTFC Board of Directors elected John Klatt as an officer.
- [You'll Want to Sign Up for These FAST Streaming Platforms](https://www.lakeland.ws/youll-want-to-sign-up-for-these-fast-streaming-platforms/) - The world of streaming entertainment is no longer just about on-demand movies and television shows. Live streaming TV is everywhere and available on several different platforms. One of the best ways families can enjoy live streaming TV is through FAST streaming platforms. FAST—short for Free, Ad-Supported Television—is a budget-saving, live streaming TV option for cost-conscious
- [End Spotty Internet](https://www.lakeland.ws/end-spotty-and-buffering-internet-for-good/) - End spotty and buffering Internet for goodLakeland Communications Tech-Support can help you get the steady and reliable Internet connection you crave. Your Wi-Fi connection problems may stem from a lot of factors, but our experts are up to the test. They will check your connection, range, and wireless network to find the culprit. It could
- [Network Issues](https://www.lakeland.ws/networks-issues/) - Update Wi-Fi NetworkNew Wi-Fi 2.4 G network can be created through remote tech support if you do not have Lakeland Premium Managed Wi-Fi. A tech support specialist can make a couple of changes in our support cloud and can create the needed Wi-Fi in 10 to 20 mins. The specialist can them also help the
- [TV Troubles](https://www.lakeland.ws/tv-troubles/) - TV and Streaming Service SupportDon’t let TV troubles or inexperience ruin your viewing experience. We Can HelpDon’t let TV troubles or inexperience ruin your viewing experience. We’ll get you set up.If you have ever had problems with a TV or remote, or don’t know how to hook up a new device, such as a Blu-ray
- [Sign Up for FAST Streaming Platforms](https://www.lakeland.ws/sign-up-for-fast-streaming-platforms/) - You'll Want to Sign-Up for These FAST Streaming Platforms The world of streaming entertainment is no longer just about on-demand movies and television shows. Live streaming TV is everywhere and available on several different platforms. One of the best ways families can enjoy live streaming TV is through FAST streaming platforms. FAST—short for Free, Ad-Supported
- [Why is high-speed internet essential to your community?](https://www.lakeland.ws/why-is-high-speed-internet-essential-to-your-community/)
- [Reduce Downtime with Lakeland Internet](https://www.lakeland.ws/reduce-downtime-with-lakeland-internet/) - Nam magna ex, accumsan id auctor sed, finibus a urna. Proin interdum feugiat viverra. Praesent sapien tortor, pulvinar rutrum purus at, tincidunt pretium dolor.
- [The Pros and Cons Of Managed Wi-Fi](https://www.lakeland.ws/the-pros-and-cons-of-renewable-energy/) - Nam magna ex, accumsan id auctor sed, finibus a urna. Proin interdum feugiat viverra. Praesent sapien tortor, pulvinar rutrum purus at, tincidunt pretium dolor.
- [Make the Switch](https://www.lakeland.ws/wind-energy-switch-to-a-clean-energy-provider/) - Nam magna ex, accumsan id auctor sed, finibus a urna. Proin interdum feugiat viverra. Praesent sapien tortor, pulvinar rutrum purus at, tincidunt pretium dolor.
- [Streaming Trends to Watch for in 2022](https://www.lakeland.ws/streaming-trends-to-watch-for-in-2022/) - Streaming Trends to Watch for in 2022 More and more people across the country are “cutting the cord” and discovering the advantages of going “all-streaming” for their homes. And 2022 is shaping up to be the most consequential year yet for streaming innovations and exclusive content. With fast and reliable fiber internet from Lakeland Communications
- [Snowmobile Safety Education](https://www.lakeland.ws/snowmobile-safety-education/)
- [Driver's Education Orientation](https://www.lakeland.ws/drivers-education-orientation/)
- [PumpkinFest](https://www.lakeland.ws/pumpkinfest/) - Come to our annual Milltown Pumpkinfest, brought to you by the Milltown Community Club and the people and businesses of Milltown. Free hot chocolate and hotdogs from Angels in Waiting, free cookies from the Milltown Women's Auxiliary, pumpkin bowling, costume contest, Milltown Trunk or Treat, games, fun! Come out and enjoy! This is all outside,
- [Lakeland - COVID-19 Update on March 27,2020](https://www.lakeland.ws/lakeland-covid-19-update-on-march-272020/) - John Klatt checks in to comment on the performance of Lakeland Communications network and the increase in internet usage due to COVID-19.
- [CHAIRMAN PAI LAUNCHES THE KEEP AMERICANS CONNECTED PLEDGE](https://www.lakeland.ws/chairman-pai-launches-the-keep-americans-connected-pledge/) - Media Contact: Tina Pelkey, (202) 418-0536 tina.pelkey@fcc.gov For Immediate Release CHAIRMAN PAI LAUNCHES THE KEEP AMERICANS CONNECTED PLEDGE Pai Calls on Broadband and Telephone Service Providers to Promote Connectivity for Americans Impacted by the Disruptions Caused by the Coronavirus Pandemic WASHINGTON, March 13, 2020—Yesterday, in multiple phone calls with broadband and telephone service providers and
- [COVID-19 Update on 3/17/20](https://www.lakeland.ws/covid-19-update-on-3-17-20/) - Complimentary Wi-Fi Hotspots are now available from Lakeland Communications (3/17/20) For those that need Internet availability during this COVID 19 impacting period, Lakeland Communications will have WiFi hotspots available at both Lakeland, Milltown and Luck Office parking lots. You can find the WiFi Network with the name of Lakeland_Open in the parking lot area just to the
- [Lakeland Communications supports United States Military Deployment Service](https://www.lakeland.ws/lakeland-communications-supports-united-states-military-deployment-service/) - Lakeland Communications is pleased and honored to assist our deployed service men and women with an exclusive offering of our state of the art network to help you communicate with family and friends. If you find yourself being deployed, please contadt Sheri at our office at 715-825-2171 for details. Our appreciation and gratitude to those
- [Luck Winter Carnival Queen Pageant](https://www.lakeland.ws/luck-winter-carnival-queen-pagaent/) - February 8, 2019 - Wednesday
- [Luck Girls and Boys Basketball vs. Siren](https://www.lakeland.ws/luck-boys-basketball-vs-siren/) - February 5, 2019 - Tuesday
- [Luck Girls Basketball vs. Siren](https://www.lakeland.ws/luck-girls-basketball-vs-siren/) - February 5, 2019 - Tuesday
- [Luck Boys Basketball vs. Butternut](https://www.lakeland.ws/luck-boys-basketball-vs-butternut/) - February 26, 2019 - Tuesday
- [Luck Boys Playoff Basketball vs. Mellon](https://www.lakeland.ws/luck-boys-basketball-vs-mellon/) - March 2, 2019 - Tuesday
- [Unity Boys Playoff Basketball vs Chetek Weyerhaeuser](https://www.lakeland.ws/unity-boys-playoff-basketball-vs-chetek-weyerhaeuser/) - February 26, 2019 - Tuesday
- [Luck Boys Basketball vs. Washburn](https://www.lakeland.ws/luck-boys-basketball-vs-washburn/) - March 7, 2019 - Thursday
- [Lakeland Business Development](https://www.lakeland.ws/lakeland-business-development/)
- [Lakeland Building Tower for the Future](https://www.lakeland.ws/lakeland-vince-tower/)
- [Economic Development](https://www.lakeland.ws/economic-development/)
- [Lakeland Smart Support](https://www.lakeland.ws/lakeland-smart-support-2/)
- [Fiber and Speed HD](https://www.lakeland.ws/fiber-and-speed-hd/)
- [Winter Carnival Book Sale at the Luck Public Library](https://www.lakeland.ws/winter-carnival-book-sale-at-the-luck-public-library/)
- [Minneapolis Craft Market - Call for Makers](https://www.lakeland.ws/minneapolis-craft-market-call-for-makers/) - Minneapolis Craft Market is taking over the Holidazzle shops tent for a full weekend from Thursday, December 13 - Sunday, December 16 with 25 high quality local artists and makers each day. Shops tent hours: Thursday, December 13: 5 – 9 PM Friday, December 14: 5 – 10 PM Saturday, December 15: 11 AM –
- [Luck Holiday Experience](https://www.lakeland.ws/luck-holiday-experience-2/)
- [Milltown Fire Dept Taco Feed](https://www.lakeland.ws/milltown-fire-dept-taco-feed/)
- [Lakeland Customer Appreciation - 2018](https://www.lakeland.ws/lakeland-customer-appreciation-2018/) - Thank you to all who attended the 2018 Lakeland Customer Appreciation Day. We had such a great time. Click through the photo gallery below. We hope you had as much fun as we did. Lakeland Communications
- [Grape Stomp at the Chateau](https://www.lakeland.ws/grape-stomp-at-the-chateau/) - Enjoy this FREE GRAPE STOMP festival. Chateau St. Croix Winery Stomp Grapes the old fashioned way, everyone can have a try. We will draw names at 12:00, 2:00, and 4:00pm for adult and kid competitions. Don't worry if your name is not called, you will have a chance to stomp after each competition. Live Music
- [Luck food distribution](https://www.lakeland.ws/luck-food-distribution/) - Come to the monthly Luck Ruby's Pantry food distribution; please spread the word to friends, family, neighbors, and co-workers so more people can benefit! There are no income requirements to attend these distributions... ANYONE WHO EATS IS WELCOME! August 21, Sept 18, Oct 16 from 12:00 pm to 1:00 pm ​IMPORTANT: Bring 2 large, sturdy
- [5th Annual Rifest 2018](https://www.lakeland.ws/5th-annual-rifest-2018/)
- [The Benefits of Fiber](https://www.lakeland.ws/the-benefits-of-fiber-2/) - It is Tech Tip Tuesday again! This week Brandon talks about the benefits of fiber.
- [Lakeland Communications Named Certified Gig-Capable Provider by NTCA Rural Broadband Association](https://www.lakeland.ws/lakeland-communications-named-certified-gig-capable-provider-by-ntca-rural-broadband-association/) - For Immediate Release Lakeland Communications Named Certified Gig-Capable Provider by NTCA Rural Broadband Association Arlington, Va., March 6, 2017 – Lakeland Communications was today recognized by NTCA–The Rural Broadband Association, the premier association representing nearly 900 independent, community-based telecommunications companies that are leading innovation in rural and small-town America, as a Certified Gig-Capable Provider
- [Lakeland Communications Group’s John Klatt Elected NTCA President](https://www.lakeland.ws/lakeland-communications-groups-john-klatt-elected-ntca-president/) - For Immediate Release Contact: Laura Withers, 703-351-2087, lwithers@ntca.org Lakeland Communications Group’s John Klatt Elected NTCA President Arlington, Va. (November 20, 2017)—John Klatt, President/CEO of Lakeland Communications Group, LLC (Milltown, Wis.), was elected President of NTCA–The Rural Broadband Association, a national trade association representing nearly 850 independent, community-based telecommunications companies, during the association’s fall board meeting.
- [Public Hearing: Stower Seven Lakes & Cattail Trail Plans](https://www.lakeland.ws/public-hearing-stower-seven-lakes-cattail-trail-plans/) - At the March 20th, 2018 meeting of the Polk County Board of Supervisors, Resolution 28-18 was adopted to authorize a comprehensive planning process for the Stower Seven Lakes State Trail and Cattail Trail (Polk County Segment) Plan. This resolution sets in motion a process to develop these trail plans. The process chosen by the Environmental
- [The Difference Between the 2.4GHz & 5GHz WIFI](https://www.lakeland.ws/the-difference-between-the-2-4ghz-5ghz-wifi/) - Tech tip Tuesday! Brandon explains the differences between the 2.4GHz and the 5GHz Wi-Fi
- [How to Protect My Information on the Internet](https://www.lakeland.ws/how-to-protect-my-information-on-the-internet/) - It is Tech Tip Tuesday! This week Derek talks about how you should protect your information on the internet.
- [The Importance of Virus Protection](https://www.lakeland.ws/the-importance-of-virus-protection/) - Our tech tip for the week is understanding the importance of virus protection for your devices that can be connected to the internet.
- [Resetting Vs Rebooting Your Modem](https://www.lakeland.ws/resetting-vs-rebooting-your-modem/) - Our Tech Tip for the week is sharing the difference between rebooting your modem and resetting your modem.
- [The Benefits of Fiber](https://www.lakeland.ws/the-benefits-of-fiber/) - It is Tech Tip Tuesday again! This week Brandon talks about the benefits of fiber.
- [Ruby's Pantry Pop-Up Pantry](https://www.lakeland.ws/rubys-pantry-pop-up-pantry/) - Ruby's Pop-Up Pantry food distribution. $20 share donation. Bring 2 totes or baskets. Ruby's Pantry - Pine City, MN 1305 Main St S Pine City, MN 55063
- [Milltown 4th of July](https://www.lakeland.ws/milltown-4th-of-july/)
- [Register for the Rugged Maniac](https://www.lakeland.ws/register-for-the-rugged-maniac/) - Rugged Maniac is returning to Wild Mountain on September 15, 2018 with 25 epic obstacles and 1 rockin’ party! Here’s how it works: Register for the race and you’ll get to run our 5k course (or our new option called Rugged Maniac X, which includes unlimited laps of the 5k course and a special edition
- [Lucky Paws Midwest Adoption Day](https://www.lakeland.ws/lucky-paws-midwest-adoption-day/) - Lucky Paws Midwest will be at Angel's Pet World in Hudson hosting an Adoption Event this Saturday from 11AM-4PM Join us at Angel's Pet World in Hudson to meet and greet dogs that are up for adoption. Angel's Pet World 105 2nd St, Hudson, Wisconsin 54016
- [Memorial Day Program](https://www.lakeland.ws/memorial-day-program/) - Monday, May 28 from 2:40 pm to 5:40 pm. Featured speaker will be Rick Osborn, Command Sgt Major, U. S. Army - Retired Milltown VFW Post 6856 and Auxiliary 1503 200th Av, Milltown, Wisconsin 54858
- [Luck Golf Course - 3 Year Membership Deadline](https://www.lakeland.ws/luck-golf-course-3-year-membership-deadline/) - Luck Golf Course 1520 South Shore Drive Luck, Wisconsin 54853
- [Gudmunsen Benefit by the St. Croix Falls High School](https://www.lakeland.ws/gudmunsen-benefit-by-the-st-croix-falls-high-school/) - A benefit for Paula (Fink) Gudmunsen will be held at St. Croix Falls High School on March 18th, 1-4 pm. There will be a live auction, silent auction, basket raffle, bingo, bake sale, paddle raffle, free will donations, food for sale with live entertainment! Paula is a Second grade teacher at St. Croix Falls Elementary.
- [Beginning Microsoft Word](https://www.lakeland.ws/beginning-microsoft-word/) - Explore the basics of word processing. Word allows users to create, edit, and quickly format text documents of all types as well as add images. We will learn how to format letters, labels, and flyers. Basic computer skills are required. Instr: Amy Klous Fee: $24.33 / $4.50 Contact Luck CEd to register for this class
- [Save the Date! Luck Winter Carnival](https://www.lakeland.ws/save-the-date-luck-winter-carnival/)
- [Luck Holiday Experience](https://www.lakeland.ws/luck-holiday-experience/)
- [Lakeland Fiber to the Home](https://www.lakeland.ws/lakeland-fiber/)
- [Adult Winter Reading Challenge - Milltown Public Library](https://www.lakeland.ws/adult-winter-reading-challenge-milltown-public-library/) - Sign up for the Adult Winter Reading Challenge today. Please click HERE to register. Additional information and challenge forms are available at the library.
- [The Backpack Initiative](https://www.lakeland.ws/the-backpack-initiative/) - It's that time of year again!! The 2nd Annual Backpack Initiative!!! This is for children in the Luck, Frederic, Unity, and St Croix School Districts that are IN NEED of supplies to be successful at school. As this grows, we will expand to help children in ALL the school districts in Polk County. This will
- [Lakeland WINS Smart Rural Community Showcase Award!](https://www.lakeland.ws/lakeland-wins-smart-rural-community-showcase-award/) - Lakeland WINS Smart Rural Community Showcase Award! Lakeland was excited to accept the Smart Rural Community (SRC) Showcase Award at the NTCA (The Rural Broadband Association) national conference. Only 12 companies nationwide were recognized with showcase awards. The goal of the SRC Award is to showcase companies that have gone above and beyond to make sure their communities have the best
- [Mapcom recognizes Lakeland Communications](https://www.lakeland.ws/mapcom-recognizes-lakeland-communications/) - Smart Communities Fueled by Smart People! Mapcom recognizes three clients, 2015 recipients of the Smart Rural Community Showcase Award As the single, national voice for rural telecommunications, NTCA–The Rural Broadband Association is dedicated to ensuring that distance and geography are not barriers to innovation, growth and prosperity. In recognition of members succeeding in this effort, NTCA recently posted
- [WSTA recognizes  Lakeland Communications with   Gigabit Community Award](https://www.lakeland.ws/wsta-recognizes-lakeland-communications-with-gigabit-community-award/) - Madison, WI - The state’s premier telecommunications industry association recently recognized Lakeland Communications with their Gigabit Community Award. The Wisconsin State Telecommunications Association (WSTA) held its 105th Annual Convention in Lake Geneva, WI. As part of the event’s closing general session, the WSTA recognized member companies who have all-fiber optic networks allowing broadband speeds of 1 Gigabit per second (1Gbps) to their
- [Lakeland Smarty Pants](https://www.lakeland.ws/lakeland-smarty-pants/)
- [Lakeland Call 811](https://www.lakeland.ws/lakeland-call-811/)
- [Lakeland Sports](https://www.lakeland.ws/lakeland-sports/)
- [Lakeland Heaven](https://www.lakeland.ws/lakeland-heaven/)
- [Lakeland Grow Economy](https://www.lakeland.ws/lakeland-grow-economy/)
- [Lakeland Kids Best Friend](https://www.lakeland.ws/lakeland-kids-best-friend/)
- [Lakeland Smart Rural Community](https://www.lakeland.ws/lakeland-smart-rural-community/)
- [Lola Speedys Sister](https://www.lakeland.ws/lola-speedys-sister/)
- [Lakeland Speedy Bullet](https://www.lakeland.ws/lakeland-speedy-bullet/)
- [Lakeland Dependable](https://www.lakeland.ws/lakeland-dependable/)
- [Lakeland Smart Support](https://www.lakeland.ws/lakeland-smart-support/)
- [How to Check Your ONT Backup Battery](https://www.lakeland.ws/how-to-check-your-ont-backup-battery/) - If you are ever instructed to check your ONT Backup Battery, this quick video shows you how to do so.
- [September Newsletter](https://www.lakeland.ws/september-newsletter/)

## Pages

- [Lakeland Home](https://www.lakeland.ws/) - Essential fast internet, voice, & managed Wi-Fi to rural communities in Wisconsin since 1908.
- [Careers](https://www.lakeland.ws/careers/) - Take your career to the next level. We are always looking for local motivated, hardworking individuals to join our team. We look forward to hearing from you.
- [Update Contact Information](https://www.lakeland.ws/update-contact-information/) - update contact information Name * First Last * Last Phone * Email Service Address * Submit If you are human, leave this field blank.
- [Refer a Friend](https://www.lakeland.ws/refer-a-friend/) - Let your friends and neighbors know we have the broadband service that is right for them, and we will have a little gift for you.
- [Cookie Policy](https://www.lakeland.ws/cookie-policy/) - COOKIE POLICYLast updated June 26, 2026This Cookie Policy explains how Lakeland Communications Group, LLC ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.lakeland.ws ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of
- [Internet Agreement](https://www.lakeland.ws/internet-agreement/)
- [Terms and Conditions](https://www.lakeland.ws/termsandconditions/) - Terms and ConditionsTerms and Conditions Applicable to Services TERMS AND CONDITIONS OF SERVICE These Terms and Conditions of Service set forth the terms and conditions by which Lakeland Communications Group, LLC (“Lakeland Communications”) will provide voice and/or broadband services (“Services”) requested by applicant(s) (individually and collectively the “Customer”). Each Customer shall individually have all the rights and obligations
- [Legal](https://www.lakeland.ws/legal/) - Welcome to Lakeland - Get our important legal rules, policies, terms of service and other important documents.
- [Internet and Voice Agreement](https://www.lakeland.ws/internet-and-voice-agreement-2/)
- [Voice Agreement - February 2021](https://www.lakeland.ws/voice-agreement-february-2021/)
- [E-Signature-Document](https://www.lakeland.ws/e-signature-document-2/)
- [Privacy Policy](https://www.lakeland.ws/privacy-policy/) - Lakeland Communications Privacy PolicyLast Updated: February 5, 2026 Lakeland Communications Group, LLC (“Lakeland Communications” or “us” or “we” or “our”) value and respect the privacy of our customers and users of our websites and mobile applications, and are committed to protecting your privacy. Scope The privacy policy and practices set forth herein (“Privacy Policy”) covers
- [Lakeland Service Area](https://www.lakeland.ws/lakeland-service-area/) - Check to see if your home or business is serviced by Lakeland Communications. Provide your address and we will check availability.
- [HalfMoonLake](https://www.lakeland.ws/halfmoonlake/) - Explore the world of home fiber internet provider in Half Moon Lake with Lakeland Communications. Unlock your guide to fast connectivity. Contact us!
- [Customer CPNI Request Form](https://www.lakeland.ws/customer-cpni-request-form/)
- [Name Change Form](https://www.lakeland.ws/name-change-form/)
- [New Billing Address](https://www.lakeland.ws/new-billing-address/)
- [Account Forms](https://www.lakeland.ws/account-forms/) - Access our name change form, add a co-applicant form, billing address change form and more online or contact us with further questions.
- [Remove Name Form](https://www.lakeland.ws/remove-name-form/) - I would like to remove the following individual to my Lakeland Communications account. I understand this individual will no longer have access to my account including bill statements, inquiry, changes, deletions, and additions to services. This individual will no longer be responsible for any bills derived by any services attached to this account. REMOVE NAME
- [Add Name (Co-Applicant) Form](https://www.lakeland.ws/add-name-co-applicant-form/)
- [Managed Wi-Fi Mesh Extender](https://www.lakeland.ws/residential/meshextender/) - Expand your Wi-Fi coverage with managed Wi-Fi Mesh Extender. Need Wi-Fi in your barn or pool house? Lakeland has the services you need to stay connected.
- [Internet](https://www.lakeland.ws/residential/internet/) - Internet Take Our Broadband CalculatorStreamer Plus + Managed Wi-Fi 6 Router 250/100 MBPSUnlimited use – no data caps to all packages IncludesWi-Fi 6 Router Basic Managed Wi-Fi Unlimited Data, Robust Upload Speeds, Lakeland Wi-Fi App, Basic Parental Controls, Network Security, and 24/7 Local Tech Support Get StartedTop Choice Streamer/Gamer Plus + Managed Wi-Fi 6 Router
- [Network Management Policy](https://www.lakeland.ws/network-management-policy/) - Lakeland Communications Group, LLC Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions for Fixed ServicesLakeland Communications Group, LLC (“the Company”) has adopted the following network management practices, performance characteristics, and commercial terms and conditions for its broadband Internet access services in compliance with the Federal Communications Commission’s (“FCC’s) Open
- [Business Internet](https://www.lakeland.ws/business/internet/) - Reliable fast internet service to keep your business connected. Increase productivity and reduce cos. Talk to our business experts today.
- [Broadband Labels](https://www.lakeland.ws/broadband-labels-fiber/) - Fiber Internet Broadband Labels Broadband Facts Lakeland Communications RESIDENTIAL INTERNET 250M Fixed Broadband Consumer Disclosure Monthly Price $84.99 This monthly price is an introductory rate No Time the introductory rate applies N/A Monthly price after the introductory rate N/A Length of contract N/A Link to Terms of ContractN/A Additional Charges & Terms Provider Monthly Fees
- [Broadband Labels Business Fiber](https://www.lakeland.ws/business/internet/broadband-labels-business-fiber/) - Northern Market Internet Broadband Labels Broadband Facts Lakeland Communications BUSINESS INTERNET 250M Fixed Broadband Consumer Disclosure Monthly Price $99.99 This monthly price is an introductory rate No Time the introductory rate applies N/A Monthly price after the introductory rate N/A Length of contract N/A Link to Terms of Contract N/A Additional Charges & Terms Provider
- [Broadband Labels Business (Cable)](https://www.lakeland.ws/business/broadband-labels-cable/) - Business Cable Internet Broadband Labels Broadband Facts Lakeland Communications BUSINESS INTERNET 250M Fixed Broadband Consumer Disclosure Monthly Price $99.99 This monthly price is an introductory rate No Time the introductory rate applies N/A Monthly price after the introductory rate N/A Length of contract N/A Link to Terms of Contract N/A Additional Charges & Terms Provider
- [Broadband Labels (Cable)](https://www.lakeland.ws/broadband-labels-cable/) - Cable Internet Broadband Labels Broadband Facts Lakeland Communications RESIDENTIAL INTERNET 250M Fixed Broadband Consumer Disclosure Monthly Price $84.99 This monthly price is an introductory rate No Time the introductory rate applies N/A Monthly price after the introductory rate N/A Length of contract N/A Link to Terms of Contract N/A Additional Charges & Terms Provider Monthly
- [Business Internet Cable](https://www.lakeland.ws/business/business-internet-cable/) - Business Cable Internet Symmetrical Download and Upload Speeds250/250 MBPSIncludesHigh Priority Customer Support Unlimited use – no data caps to all packages Complete online tasks fast, basic business needs (cloud management software, video streaming, hosted phones), email and communication, web browsing Get Started500/500 MBPSIncludesHigh Priority Customer Support Unlimited use – no data caps to all packages
- [Cable Internet](https://www.lakeland.ws/residential/cable-internet/) - Internet Take Our Broadband CalculatorLearn more about the FCC’s Broadband Consumer Labels Learn MoreStreamer Plus + Managed Wi-Fi 6 Router 250/100 MBPSUnlimited use – no data caps to all packages IncludesWi-Fi 6 Router Basic Managed Wi-Fi Unlimited Data, Robust Upload Speeds, Lakeland Wi-Fi App, Basic Parental Controls, Network Security, and 24/7 Local Tech Support Get
- [Premium Managed Wi-Fi](https://www.lakeland.ws/residential/managedwifi/) - Get Lakeland's Managed Wi-Fi for your home with our easy to deploy and manage all from one app.
- [Streaming](https://www.lakeland.ws/residential/streaming/) - Start streaming today. Why pay more for TV? Lakeland can help you get set up to streaming your favorite shows, movies, and more across all of your devices.
- [Contact](https://www.lakeland.ws/contact/) - Contact us today with everything from internet and voice problems, troubleshooting, outages and more. Lakeland is here to help
- [Sign Up For Service Below](https://www.lakeland.ws/service-request-form/) - We have service in your area. We provide internet, voice, wi-fi services and more. We are expanding every day and are dedicated to connecting Wisconsin to tech
- [Support](https://www.lakeland.ws/support-2/) - Lakeland is here to help you with internet, voice, and managed Wi-Fi service issues. Explore popular topics and find out how to contact Customer Support
- [We want to hear from you!](https://www.lakeland.ws/we-want-to-hear-from-you/) - We want to hear from you. It's important for us to receive feedback from our customers. Submit a review of our services to help us get better.
- [History](https://www.lakeland.ws/history/) - Lakeland Communications has been serving the local communities of Wisconsin since 1908. We look forward to continuing to serve the community.
- [Address Submission](https://www.lakeland.ws/address-submission/) - Interested in fiber internet, complete the form and a customer service representative will contact you. Check service at your address.
- [Broadband Calculator](https://www.lakeland.ws/broadband-calculator/) - Find out how much Internet speed you need for all of your laptops, gaming consoles, streaming devices, and phones with this broadband calculator.
- [Status of Services](https://www.lakeland.ws/status-of-services/) - Check the status of our services. Experiencing an outage, please let us know.
- [Sign up for service today!](https://www.lakeland.ws/address-search/) - pply for service today! Enter your house number and zip code below to select your address and which services are available at your location!
- [Voice](https://www.lakeland.ws/residential/voice/) - “Reliable Connection To Offer Best Voice Services In Balsam Lake, Centuria, Cushing, Dresser, Frederic, Fox Creek, Luck, Milltown, Osceola, Saint Croix Falls
- [Professional Residential Services](https://www.lakeland.ws/residential/professionalservices/) - Need help setting up your voice and internet services? Consider our support and maintenance services to keep your house connected.
- [Residential](https://www.lakeland.ws/residential/) - Offering internet, voice and managed Wi-Fi services in Balsam Lake, Centuria, Cushing, Dresser, Frederic, Fox Creek, Luck, Milltown, Osceola, Saint Croix Falls
- [Refer Your Business](https://www.lakeland.ws/referyourbusiness/) - Refer a business and receive a special gift when they become a Lakeland customer. Refer multiple businesses to receive extra discounts.
- [FiberToTheNest](https://www.lakeland.ws/fibertothenest/) - Live streaming that captures the activities of an eagles nest in Wisconsin. Watching these cameras can proide insight into the behavior of these majestic birds
- [Disclaimer](https://www.lakeland.ws/disclaimer/) - Important Disclaimers and Legal Information
- [Fiber Construction Process](https://www.lakeland.ws/fiber-construction-process/) - Lakeland is expanding our fiber internet area into the Wisconsin communities of Cushing, Centuria, Luck, Frederic, Balsam Lake, Fox Creek, St. Croix, and more.
- [Business](https://www.lakeland.ws/business/) - Local, Secure, and Reliable Business Internet and Voice plans for any business size. Talk to our Business Experts.
- [Business Voice](https://www.lakeland.ws/business/voice/) - Easy setup, premium services and expansive call features for all of your business needs. Call our experts and get started today.
- [Business Professional Services](https://www.lakeland.ws/business/professional-services/) - Boost your Business with our Learning Technology and Seasons Experts Available 24/7. Customize IT Solutions and Move Your Business Forward.
- [Business Broadband Calculator](https://www.lakeland.ws/business/business-broadband-calculator/) - initIframe('65e5d984d2dcb354de79fca7');initIframe('61f004ba485f9d3d8e17d3af');
- [Vision Statement](https://www.lakeland.ws/vision-statement/) - Vision Lakeland Communications is a regional leader in the delivery of always on Gigabit broadband solutions. Mission Statement Lakeland Communications provides customer-focused connectivity solutions to enable the prosperity of stakeholders. Values We believe/believe in: • The highest levels of integrity, honesty and ethical standards in all that we do. • Customers are our highest priority
- [Upgrade My Internet](https://www.lakeland.ws/upgrade-my-internet/) - Are you looking to upgrade your internet speed? Complete the form below and we will do the rest. We will contact you to get your speed increased. Upgrade My Internet Name * First Last * Last Email * Phone Preferred method of communications Phone Email Select The Internet Service You Want to Upgrade to. 100
- [Lakeland Communications News](https://www.lakeland.ws/lakeland-communications/) - Lakeland2024-04-18T14:03:58-05:00RTFC Board Elects 2023 OfficersAt its March 1, 2023 meeting in RTFC headquarters in Dulles, Virginia,the RTFC Board of Directors elected the following officers: President: John Klatt, president and CEO of Lakeland Communications (WI) Vice President: Fred Johnson CEO [...]Lakeland Communications2022-12-21T15:49:30-06:00Sign Up for FAST Streaming PlatformsYou'll Want to Sign-Up for These FAST Streaming Platforms The
- [System Maintenance](https://www.lakeland.ws/system-maintenance/) - No maintenance scheduled
- [Tech Tips](https://www.lakeland.ws/support-2/tech-tips/) - TECH TIPS Lakeland2018-08-03T03:08:46-05:00The Benefits of FiberIt is Tech Tip Tuesday again! This week Brandon talks about the benefits of fiber.Lakeland2018-07-06T17:27:12-05:00The Difference Between the 2.4GHz & 5GHz WIFITech tip Tuesday! Brandon explains the differences between the 2.4GHz and the 5GHz Wi-FiLakeland2018-07-06T17:26:31-05:00How to Protect My Information on the InternetIt is Tech Tip Tuesday! This week Derek talks
- [Business Internet Contract](https://www.lakeland.ws/business/business-internet-contract/)
- [Business Phone Application](https://www.lakeland.ws/business/businessphoneapplication/) - Business Agreement for Services
- [Interest Form](https://www.lakeland.ws/interest-form/) - (Prefilled Service Address) Fiber Interest Thank you for your interest in becoming a part of a Lakeland Fiber-Hood. Please fill out the form below and a member of our Customer Experience Team will contact you when your fiber-optic service is available. Please note that the registration doesn’t obligate you to anything, but it assists Lakeland
- [Video Services Updates](https://www.lakeland.ws/video-services-updates/) - Video Services Update Lakeland Communications announces that we are planning and positioning to end and terminate our traditional cable TV video service to all customers by 12/31/2022. This announcement impacts our video customers only. Concentration of Media Ownership Companies that own (Almost) all media Traditional Video Termination -FAQLetter from Lakeland about Video ServicesStreaming Options
- [Internet and Voice Agreement](https://www.lakeland.ws/internet-and-voice-agreement/)

## Support

- [Account Forms](https://www.lakeland.ws/support/forms/) - The below fillable forms need to be printed, signed by both parties and return to a Lakeland office or submitted to info@lakelandteam.com Remove Name Form Name Change Form Add Name (Co-Applicant) Form Updating Account Holder Form Customer CPNI Request Form
- [Lifeline](https://www.lakeland.ws/support/lifeline/) - Lifeline Program The Lifeline program provides low-income Wisconsin residents affordable access to essential telecommunications services by discounting the cost of phone, cell, and internet services. How To Get Lifeline You need to talk to a Lifeline provider. Many, but not all, cellular and traditional telecommunications providers offer Lifeline. Many internet service providers (ISPs) may offer Lifeline, or discounted service
- [How far can my wireless connection go in the home?](https://www.lakeland.ws/support/how-far-can-my-wireless-connection-go-in-the-home/) - You should be able to get wireless in your home without any problems however if it is large you may need an access point to extend the signal. If you would like service to an outer building you would need to get an access point.
- [What is a Gigacenter/Gigahub?](https://www.lakeland.ws/support/what-is-a-gigacenter-gigahub/) - A Gigacenter is the black box that our techs installed in your home once you get Fiber. A Gigacenter is what all three services come out of. It is an ONT (Optical Network Terminal) that also provides Wi-Fi. The Gigahub is also a black box but it has to have a Gigacenter in front of
- [Overview of Managed Wi-Fi App](https://www.lakeland.ws/support/overview-of-managed-wi-fi-app/) - Lakeland Managed Wi-Fi app gives you easy access to a snapshot view of your home or small business network. Through the app you can view all the connected devices on your network, set up parental controls or a guest network, change your SSID and password, and more. Lakeland Managed Wi-Fi app puts you in charge!
- [How to set up your mesh GigaSpire u4 version.](https://www.lakeland.ws/support/how-to-set-up-your-mesh-gigaspire-u4-version/)
- [Setting up a Guest Network](https://www.lakeland.ws/support/setting-up-a-guest-network/)
- [How to set up your mesh u6](https://www.lakeland.ws/support/how-to-set-up-your-mesh-u6/)
- [Setting Up Your Wi-Fi and App](https://www.lakeland.ws/support/setting-up-your-wi-fi-and-app/)
- [How to set up basic parental controls](https://www.lakeland.ws/support/how-to-set-up-basic-parental-controls/)
- [Streaming 101](https://www.lakeland.ws/support/streaming-101/) - What is streaming video? Streaming video refers to entertainment delivered via the internet rather than a traditional cable TV connection. Click here for a more information.
- [Learn about Notifications for ExperienceIQ](https://www.lakeland.ws/support/learn-about-notifications-for-experienceiq/)
- [Learn about ProtectIQ](https://www.lakeland.ws/support/learn-about-protectiq/)
- [Connecting wire devices to your system](https://www.lakeland.ws/support/connecting-wire-devices-to-your-system/)
- [Perform a bandwidth test using the App](https://www.lakeland.ws/support/perform-a-bandwidth-test-using-the-app/)
- [How to enable and disable application usage](https://www.lakeland.ws/support/how-to-enable-and-disable-application-usage/)
- [How to change your network name and password](https://www.lakeland.ws/support/how-to-change-your-network-name-and-password/)
- [View network usage with App](https://www.lakeland.ws/support/view-network-usage-with-app/)
- [Learn about setting Menu in the App](https://www.lakeland.ws/support/learn-about-setting-menu-in-the-app/)
- [Learn how to add content restrictions in ExperienceIQ](https://www.lakeland.ws/support/learn-how-to-add-content-restrictions-in-experienceiq/)
- [Learn about connected devices in network](https://www.lakeland.ws/support/learn-about-connected-devices-in-network/)
- [Learn about setting menu](https://www.lakeland.ws/support/learn-about-setting-menu/)
- [Getting to know  people, places and things](https://www.lakeland.ws/support/getting-to-know-people-places-and-things/)
- [Learn how to set up screentime limits with ExperienceIQ](https://www.lakeland.ws/support/learn-how-to-set-up-screentime-limits-with-experienceiq/)
- [How to set up Alexa](https://www.lakeland.ws/support/how-to-set-up-alexa/)
- [Who is responsible for a cut cable?](https://www.lakeland.ws/support/who-is-responsible-for-a-cut-cable/) - As a customer or contractor doing excavation and remodeling work in our area we want you to be aware of the exuberant costs involved in a cut cable. Striking a single line can cause injury, repair costs, fines and inconvenient outages for you and others. Every digging project, no matter how large or small, warrants
- [What number do I call for customer service or technical support?](https://www.lakeland.ws/support/what-number-do-i-call-for-customer-service-or-technical-support/) - For Customer Service & After Hours Technical Support call: 715-825-2171
- [Why should my wireless be secure?](https://www.lakeland.ws/support/why-should-my-wireless-be-secure/) - This protects you from someone else stealing your internet service.
- [Why is my internet slow?](https://www.lakeland.ws/support/why-is-my-internet-slow/) - There are many reasons your internet could be slow. You may be using more bandwidth than what you are paying for, you could have too many devices hooked up to your internet, there could be someone streaming and using up all of your bandwidth or the problem could be that your wi-fi signal isn’t getting
- [Why is my internet slow after fiber was installed?](https://www.lakeland.ws/support/why-is-my-internet-slow-after-fiber-was-installed/) - With fiber we install the first piece of equipment for free, a Gigacenter, and it is installed usually in a utility closet. If you are having issues with your internet reaching different parts of the house we recommend to have an access point installed.
- [Why can't I connect to the Internet?](https://www.lakeland.ws/support/why-cant-i-connect-to-the-internet/) - There are a wide variety of reasons that your computer may not connect to the Internet. Here are a few common solutions. Check your password – retype your password, make sure your caps lock is not on. Could not locate modem – it is likely that the modem is damaged or installed incorrectly. Cannot Connect – this problem
- [Can I turn my phone and internet service off during the winter months?](https://www.lakeland.ws/support/can-i-turn-my-phone-and-internet-service-off-during-the-winter-months/) - Just give us a call and we will be happy to get this done for you. If you happen to be leasing any of our equipment however, we will need to continue to charge you for the lease amount. We do have our R & R Plan available for Rest and Relaxation! This is great
- [Can I get faster internet?](https://www.lakeland.ws/support/can-i-get-faster-internet/) - Yes, Please go to the internet page and let us know what tier you would like.
- [Why is fiber preferred to copper or coaxial cable?](https://www.lakeland.ws/support/why-is-fiber-preferred-to-copper-or-coaxial-cable/) - Optical fiber is unique because it can carry a high-bandwidth signal for an enormous distance. The longer the distance the signal travels on copper or coaxial cable, the lower the bandwidth. Fiber networks can also be upgraded by changing the electronics or using different lasers that increase the bandwidth without changing the fiber itself. That’s
- [What is fiber optic cable?](https://www.lakeland.ws/support/what-is-fiber-optic-cable/) - Fiber optic cable is a bundle of fiber optic threads made of pure glass each about the diameter of a human hair. Fiber optic cable uses light instead of electricity to carry a digital data signal. Therefore, it is able to transmit information at virtually unlimited speed and capacity (higher bandwidth).
- [Will I receive a paper bill?](https://www.lakeland.ws/support/will-i-receive-a-paper-bill/) - Yes; however, we do offer the convenience of online billing.
- [Why is my first bill so high?](https://www.lakeland.ws/support/why-is-my-first-bill-so-high/) - We bill one month in advance for service. Your first bill will include the advanced month of service and any prorated charges from the time you started the service. For example, Lakeland services are installed in your home on the 15th of the month. Your first bill will include charges from the 15th to the end of
- [Who can obtain information regarding my account or bill?](https://www.lakeland.ws/support/who-can-obtain-information-regarding-my-account-or-bill/) - Customer service records, credit information and related confidential personal account information are fully protected. Therefore, only the customers listed on the account are able to inquire, add, change, or delete services on the account.
- [I don't get paid until the 28th of each month.](https://www.lakeland.ws/support/i-dont-get-paid-until-the-28th-of-each-month/) - The bill is due the 15th. You will need to call our office each month to make a pay arrangement to avoid interruption in your service.
- [How/where do I pay my bill?](https://www.lakeland.ws/support/how-where-do-i-pay-my-bill/) - You may choose to mail or deliver your payment to: 825 Innovation Ave, PO Box 40, Milltown WI 54858. We would like to encourage you to take advantage of our secure online ACH payment options. This allows you to automatically pay your bill directly from your bank account. You could also stop into our office and
- [How do I change my billing address?](https://www.lakeland.ws/support/how-do-i-change-my-billing-address/) - Call customer service or email us at info@lakeland.ws with the correct information and date that you would like the information changed.
- [How do I turn my phone and internet service off during the winter months?](https://www.lakeland.ws/support/how-do-i-turn-my-phone-and-internet-service-off-during-the-winter-months/) - Just give us a call and we will be happy to get this done for you. If you happen to be leasing any of our equipment however, we will need to continue to charge you for the lease amount. We do have our R & R Plan available for Rest and Relaxation! This is great
- [How do I check my voice mail when I'm away from home?](https://www.lakeland.ws/support/how-do-i-check-my-voice-mail-when-im-away-from-home/) - Access your voice mailbox by dialing 715.825.6245.Enter your passwordPress 1 – Play new messagesPress 2 – Save the message and play the nextPress 3 – Delete the message and play the nextPress 4 – Save the message as newPress 5 – Reply to the messagePress 6 – Forward the message to another mailboxPress 7 –
- [How do I check my voice mail when I'm at home?](https://www.lakeland.ws/support/how-do-i-check-my-voice-mail-when-im-at-home/) - Access your voice mailbox by dialing *96Enter your passwordPress 1 – Play new messagesPress 2 – Save the message and play the nextPress 3 – Delete the message and play the nextPress 4 – Save the message as newPress 5 – Reply to the messagePress 6 – Forward the message to another mailboxPress 7 –
- [Call Features](https://www.lakeland.ws/support/call-features/) - EASY-PAYIs used to pay your bill each Month. This is the fast easy way to pay your bill. Each month an automatic debit is applied to your bank for payment. CALL WAITINGInforms you that another party is trying to contact you while you are engaged in a telephone conversation. You can answer the incoming call and talk

## Portfolio

- [Tech Support](https://www.lakeland.ws/case/residential-tech-support/) - Access to knowledgeabe techs you can rely on.Tips to help you understand streamingAre you uncomfortable with new technology or feel like there is so much to learn? Or do you call a loved one multiple times a week about your device problems? Remote or on-site technical support was designed with you in mind to make
- [Business Internet](https://www.lakeland.ws/case/business-internet/) - Sorbi interdum blandit tellus in viverra. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas.
- [Streaming Guide](https://www.lakeland.ws/case/streaming-101/) - Sorbi interdum blandit tellus in viverra. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas.
- [Premium Managed Wi-Fi](https://www.lakeland.ws/case/premium-managed-wi-fi/) - Taking Home Network Performance and Control To Another Level
- [Internet vs. Wi-Fi](https://www.lakeland.ws/case/internet-vs-wifi/) - Sorbi interdum blandit tellus in viverra. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas.

## FAQs

- [Business Phone Questions](https://www.lakeland.ws/faq-items/business-phone-questions/) - What is included with Lakeland Business Phone? How does Lakeland Business Phone differ from my home phone service? Can I keep my business phone numbers or do I need to get new numbers? Is Lakeland Business compatible with answering machines, fax machines, alarm systems, etc.? How will I be billed? What kind of taxes will
- [Business Internet Questions](https://www.lakeland.ws/faq-items/business-internet-questions/) - Do I need a static IP address? Does Lakeland Business have static IP addresses available to business customers? What do I need to know about setting up Lakeland Businesses’ static IP service? Is there a difference between residential and business service from Lakeland? Will my installation take long? Does Lakeland guarantee the Lakeland Business Internet
- [Call Features](https://www.lakeland.ws/faq-items/call-features/) - EASY-PAY Is used to pay your bill each Month. This is the fast easy way to pay your bill. Each month an automatic debit is applied to your bank for payment. CALL WAITING Informs you that another party is trying to contact you while you are engaged in a telephone conversation. You can answer the incoming call
- [Why is my internet slow after we got fiber installed?](https://www.lakeland.ws/faq-items/why-is-my-internet-slow-after-we-got-fiber-installed/) - With fiber we install the first piece of equipment for free, a Gigacenter, and it is installed usually in a utility closet. If you are having issues with your internet reaching different parts of the house we recommend to have an access point installed.
- [Why is my internet so slow?](https://www.lakeland.ws/faq-items/why-is-my-internet-so-slow/) - There are many reasons your internet could be slow. You may be using more bandwidth than what you are paying for, you could have too many devices hooked up to your internet, there could be someone streaming and using up all of your bandwidth or the problem could be that your wi-fi signal isn’t getting
- [What is a Gigacenter/Gigahub and what is the difference between the two?](https://www.lakeland.ws/faq-items/what-is-a-gigacenter-gigahub-and-what-is-the-difference-between-the-two/) - A Gigacenter is the black box that our techs installed in your home once you get Fiber. A Gigacenter is what all three services come out of. It is an ONT (Optical Network Terminal that also provides Wi-Fi. The Gigahub is also a black box but it has to have a Gigacenter in front of
- [Can I turn my phone, internet and video service off during the winter months when I go south?](https://www.lakeland.ws/faq-items/can-i-turn-my-phone-internet-and-video-service-off-during-the-winter-months-when-i-go-south/) - Just give us a call and we will be happy to get this done for you. If you happen to be leasing any of our equipment however, we will need to continue to charge you for the lease amount. We do have our R & R Plan available for Rest and Relaxation! This is great
- [Why should my wireless be secured?](https://www.lakeland.ws/faq-items/why-should-my-wireless-be-secured/) - This protects you from someone else stealing your internet service.
- [How far can my wireless in the home go? Can I have it out in an outer building?](https://www.lakeland.ws/faq-items/how-far-can-my-wireless-in-the-home-go-can-i-have-it-out-in-an-outer-building/) - You should be able to get wireless in your home without any problems however if it is large you may need an access point to extend the signal. If you would like service to an outer building you would need to get an access point.
- [Can I get faster Internet?](https://www.lakeland.ws/faq-items/can-i-get-faster-internet/) - Yes, we have several options available. Just let us know what you would like.
- [Why can't I connect to the Internet?](https://www.lakeland.ws/faq-items/why-cant-i-connect-to-the-internet/) - There are a wide variety of reasons that your computer may not connect to the Internet. Here are a few common solutions. Check your password - retype your password, make sure your caps lock is not on. Could not locate modem - it is likely that the modem is damaged or installed incorrectly. Cannot Connect
- [Why doesn't my e-mail work?](https://www.lakeland.ws/faq-items/why-doesnt-my-e-mail-work/) - If your email is not working, try checking your mail settings. In Outlook Express: Click on Tools Click on Accounts Click on the Mail Tab Click on Properties Check your email address, check spelling carefully Click on the Servers Tab Check your mail servers. Both the incoming and outgoing mail servers should say mail.airstreamcomm.net Check
- [What is fiber optic cable?](https://www.lakeland.ws/faq-items/what-is-fiber-optic-cable/) - Fiber optic cable is a bundle of fiber optic threads made of pure glass each about the diameter of a human hair. Fiber optic cable uses light instead of electricity to carry a digital data signal. Therefore, it is able to transmit information at virtually unlimited speed and capacity (higher bandwidth).
- [Why is fiber preferred to copper or coaxial cable?](https://www.lakeland.ws/faq-items/why-is-fiber-preferred-to-copper-or-coaxial-cable/) - Optical fiber is unique because it can carry a high-bandwidth signal for an enormous distance. The longer the distance the signal travels on copper or coaxial cable, the lower the bandwidth. Fiber networks can also be upgraded by changing the electronics or using different lasers that increase the bandwidth without changing the fiber itself. That’s
- [Check these items before calling Support](https://www.lakeland.ws/faq-items/check-these-items-before-calling-support/) - For any picture issues, please call us at Before calling Lakeland Communications, please make sure your TV is plugged into a working electrical outlet. If you are receiving only channels 2 through 13 this problem can be corrected most of the time by doing a channel scan. On most newer TVs all programming is done
- [How do I check my Voice Mail when I’m at home?](https://www.lakeland.ws/faq-items/how-do-i-check-my-voice-mail-when-im-at-home/) - Access your voice mailbox by dialing *96 Enter your password Press 1 - Play new messages Press 2 - Save the message and play the next Press 3 - Delete the message and play the next Press 4 - Save the message as new Press 5 - Reply to the message Press 6 - Forward
- [How do I check my Voice Mail when I’m away from home?](https://www.lakeland.ws/faq-items/how-do-i-check-my-voice-mail-when-im-away-from-home/) - Access your voice mailbox by dialing 715.825.6245. Enter your password Press 1 - Play new messages Press 2 - Save the message and play the next Press 3 - Delete the message and play the next Press 4 - Save the message as new Press 5 - Reply to the message Press 6 - Forward
- [I don’t get paid until the 28th of each month.](https://www.lakeland.ws/faq-items/i-dont-get-paid-until-the-28th-of-each-month/) - The bill is due the 15th. You will need to call our office each month to make a pay arrangement to avoid interruption in your service.
- [How do I change my billing address?](https://www.lakeland.ws/faq-items/how-do-i-change-my-billing-address/) - Call customer service or email us at info@lakeland.ws with the correct information and date that you would like the information changed.
- [Why does my first bill seem so high?](https://www.lakeland.ws/faq-items/why-does-my-first-bill-seem-so-high/) - We bill one month in advance for service. Your first bill will include the advanced month of service and any prorated charges from the time you started the service. For example, Lakeland services are installed in your home on the 15th of the month. Your first bill will include charges from the 15th to the
- [Who can obtain information regarding my account/bill?](https://www.lakeland.ws/faq-items/who-can-obtain-information-regarding-my-account-bill/) - Customer service records, credit information and related confidential personal account information are fully protected. Therefore, only the customers listed on the account are able to inquire, add, change, or delete services on the account.
- [Will I receive a paper bill?](https://www.lakeland.ws/faq-items/will-i-receive-a-paper-bill/) - Yes; however, we do offer the convenience of online billing.
- [How do I sign up for Lakeland service online?](https://www.lakeland.ws/faq-items/how-do-i-sign-up-for-lakeland-service-online/) - Visit our website at www.lakeland.ws Enter the Product Offerings tab and then the service(s) you wish to sign up for. There you will find each application for services you want/need.
- [How/where do I pay my bill?](https://www.lakeland.ws/faq-items/how-where-do-i-pay-my-bill/) - You may choose to mail or deliver your payment to: 825 Innovation Ave, PO Box 40, Milltown WI 54858. We would like to encourage you to take advantage of our secure online ACH payment options. This allows you to automatically pay your bill directly from your bank account. You could also stop into our office
- [Why is your service so expensive?](https://www.lakeland.ws/faq-items/why-is-your-service-so-expensive/) - Our services are very comparable with the other companies in our area. We are a rural company and have less subscribers per mile. We have the best network in NW Wisconsin and have put the infrastructure in the ground to help all of our customers receive the services they want, like high speed broadband.
- [Why didn’t they tell me there would be a charge to come out?](https://www.lakeland.ws/faq-items/why-didnt-they-tell-me-there-would-be-a-charge-to-come-out/) - If the problem is on our end there is no charge but if the issue is with customer equipment then it’s a billable charge.
- [Who is responsible for a cut cable?](https://www.lakeland.ws/faq-items/who-is-responsible-for-a-cut-cable/) - As a customer or contractor doing excavation and remodeling work in our area we want you to be aware of the exuberant costs involved in a cut cable. Striking a single line can cause injury, repair costs, fines and inconvenient outages for you and others. Every digging project, no matter how large or small, warrants
- [What number do I call for customer service or technical support?](https://www.lakeland.ws/faq-items/what-number-do-i-call-for-customer-service-or-technical-support/) - For Customer Service & After Hours Technical Support call: 715-825-2171
- [What are your business office hours?](https://www.lakeland.ws/faq-items/what-are-your-business-office-hours/) - Monday – Friday from 8:00am – 4:30pm Technical Support is available 24/7/365

## Categories

- [Uncategorized](https://www.lakeland.ws/category/uncategorized/)
- [Lakeland Communications](https://www.lakeland.ws/category/lakeland-communications/)
- [Local](https://www.lakeland.ws/category/local/)
- [Lakeland Videos](https://www.lakeland.ws/category/lakeland-videos/)
- [Newsletters](https://www.lakeland.ws/category/newsletters/)
- [Support](https://www.lakeland.ws/category/support/)
- [Video](https://www.lakeland.ws/category/support/video/)
- [Channel 3 Streaming](https://www.lakeland.ws/category/channel-3-streaming/)
- [covid19](https://www.lakeland.ws/category/covid19/)
- [Streaming](https://www.lakeland.ws/category/streaming/)
- [Internet](https://www.lakeland.ws/category/internet/)
- [Phone](https://www.lakeland.ws/category/phone/)
- [Tech Support](https://www.lakeland.ws/category/tech-support/)

## Categories

- [Internet Information](https://www.lakeland.ws/support/category/internet-2/internet/)
- [Voice](https://www.lakeland.ws/support/category/home-voice/voice/)
- [Billing](https://www.lakeland.ws/support/category/account-billing/billing/)
- [Streaming](https://www.lakeland.ws/support/category/internet-2/streaming/)
- [General](https://www.lakeland.ws/support/category/account-billing/general/)
- [Fiber](https://www.lakeland.ws/support/category/internet-2/fiber/)
- [Managed Wi-Fi](https://www.lakeland.ws/support/category/managed-wi-fi/)
- [Setup](https://www.lakeland.ws/support/category/managed-wi-fi/setup/)
- [Guides and How to Videos](https://www.lakeland.ws/support/category/managed-wi-fi/guides-and-how-to-videos/)
- [Learn More](https://www.lakeland.ws/support/category/managed-wi-fi/learn-more/)
- [Account & Billing](https://www.lakeland.ws/support/category/account-billing/)
- [Internet](https://www.lakeland.ws/support/category/internet-2/)
- [Home Voice](https://www.lakeland.ws/support/category/home-voice/)
- [Forms](https://www.lakeland.ws/support/category/account-billing/forms/)

## Portfolio Categories

- [Phone](https://www.lakeland.ws/portfolio_category/phone/)
- [Managed Wi-Fi](https://www.lakeland.ws/portfolio_category/managed-wi-fi/)
- [Internet](https://www.lakeland.ws/portfolio_category/internet/)
- [Business](https://www.lakeland.ws/portfolio_category/business/)

## FAQ Categories

- [Voice](https://www.lakeland.ws/faq_category/voice/)
- [Internet](https://www.lakeland.ws/faq_category/internet/)
- [Video](https://www.lakeland.ws/faq_category/video/)
- [Miscellaneous](https://www.lakeland.ws/faq_category/miscellaneous/)
- [Billing](https://www.lakeland.ws/faq_category/billing/)
- [Fiber](https://www.lakeland.ws/faq_category/fiber/)
- [Business](https://www.lakeland.ws/faq_category/business/)