Our service is unbeatable.

Everyone at Lakeland Communications I have spoken with or interfaced with has been friendly, helpful, patient and informative. I really appreciate knowing I am talking to a local person and supporting a local business. Even the online chat is with an actual person in the office just up the road!

We have fiber optic service from Lakeland, and start to finish this experience was a 10/10! From the time we first requested service, the customer service was exemplary. Anyone answering the phone was polite, professional and made speaking to them a pleasure! Bob N., our engineering coordinator, did a fabulous job of coordinating everything. The crew that installed was courteous and professional at every visit. This was service at the highest level. Highly, highly recommend!!!

After years of poor service, myself and my neighbors became frustrated with poor internet and customer service from our existing telecommunications provider.  We reached out to the Lakeland team because we were looking for fiber internet speeds and better service from a local provider.  Lakeland was installing new fiber on the main road, at which point the neighborhood banded together and requested they come into the subdivision.  Lakeland agreed to the expansion and proceeded. Even though from the time they agreed to install the fiber to the time it was installed, prices of everything went up, they held to their quoted fiber drop prices and the scheduling of the installs began.  

Five days before the cutover was scheduled to happen, our existing provider cut-off service to us.  Since my wife works remotely, we needed to get service immediately.  Lakeland rearranged their work schedule that morning and were down to our house by midday to switch us over to their service. My wife was able to complete her day working remotely.

 The customer service I have received so far has been outstanding and the improved internet speed has been great. We now have a 100% fiber-optic network built to our home and an in-home lightning-fast managed Wi-Fi network. We now have the internet speed and dependability my family and our neighbors need for today and into the future.